- Guide our consumer and partners in using our products (i.e. Educate consumers and partners on the products, promotional campaigns, as well as troubleshooting when they have difficulties)
- Manage service enquiries and disputes arising from our consumer and partners, Provide excellent customer service to our consumer and partners base. (i.e. Resolve consumers and partners problems quickly and effectively with empathy and care)
- Maintain good relationships and community building efforts with our consumer and partners
- Support project from all verticals including registration, acquisition, and sales transaction (i.e. Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).
- Min D3/S1 any major With GPA 2,75
- Clear Articulation and good communication in Bahasa
- Experience in sales
- Experience in customer service area
- Typing skill with WPM 50 & Accuracy 90%
- Has Sense Of Empathy, Energetic & Agile, Details oriented, Adaptive with any dynamic situation - change.
- Vaccinated : 2 Dose
- Min. Fresh graduate and max 2 years in the same position (entry level)
- Able to speak English with minimum passive communication
- Ready to work in shifting mode if requested
Established in 2010, SPC & Job2Go is a group, teamed up to helping companies in the area of HR & Financial. We are enabling access to quality workers and access for the workers to basic financial services. Since established in 2010, SPC group is currently operating nationwide with various group of companies focusing on Human Resources & Financial Services.